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Our FAQs
Grand Chennai by GRT Hotels
About Our Bookings & Reservations
How do I make a reservation at Grand Chennai by GRT Hotels?
You can book directly through the hotel website, by calling +91 80 6925 0505, or by emailing reservations@grtgrand.com / grandcrs@grthotels.com.
Why should I book directly instead of using a third-party platform?
Booking directly comes with several exclusive perks: no advance payment (pay at the hotel), complimentary breakfast, extended late checkout up to 4 PM, free cancellation by 12 noon, and the best online rate guaranteed for your stay at Grand Chennai by GRT Hotels.
Is there a membership benefit for direct bookings?
Yes. When you become a GRT Hotels member, you save 10% on rooms and 15% on dining when you book directly on our website.
What are the check-in and check-out times at Grand Chennai by GRT Hotels?
Check-in is at 12:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability. Guests booking directly through the official website are assured of the best available rates, along with access to exclusive offers and benefits, as part of the hotel’s best price guarantee.
Is there a cancellation policy?
Direct bookings come with free cancellation up to 12 noon on the day of arrival.
Is an advance payment required?
No advance payment is needed for direct bookings; you can pay at Grand Chennai by GRT Hotels upon check-in or check-out.
Can I book without a credit card?
Yes, you can book without a credit card.
Can I request an early check-in or late check-out?
Yes, you can request early check-in or late check-out by contacting Grand Chennai by GRT Hotels directly.
Can I reserve a room without paying an initial deposit?
Booking confirmation is subject to receipt of full advance payment from the guest or their representative.
How many rooms can I book at once?
You can book up to five rooms per reservation online. For more rooms, please contact Grand Chennai by GRT Hotels directly.
Do you have separate rates for children for rooms and dining?
There is no charge for children below 10 years sharing a room with parents. In our restaurants, children under 5 years are not charged.
What happens if my plans change and I forget to change or cancel my reservation?
Your booking will be treated as a no-show, and charges will apply as per the cancellation policy.
What are the terms & conditions for booking?
Bookings are subject to Grand Chennai by GRT Hotels policies. A valid government ID is required at check-in, and reservations must be guaranteed with a valid credit card.
About Our Hotel
Where is the hotel located?
Grand Chennai by GRT Hotels is located at 120, Sir Thyagaraya Road, T. Nagar, Chennai, Tamil Nadu - 600017
How far is Grand Chennai by GRT Hotels from key transport hubs?
The hotel is located about 0.8 from Teynampet Metro Station, 8.4 km from Chennai Central Railway Station, and 14.2 km from Chennai International Airport.
How can I contact Grand Chennai by GRT Hotels?
You can contact the hotel via:
- Phone: +91 80 6925 0505
- Email: reservations@grtgrand.com | grandcrs@grthotels.com
Does Grand Chennai by GRT Hotels offer airport transfers?
Yes, airport transfers are available. Guests staying in Grand Club rooms enjoy complimentary airport transfers as part of their stay. For other room categories, transfers can be arranged at an additional charge.
Is there a travel desk at Grand Chennai by GRT Hotels?
Yes. The travel desk helps guests explore the city on their own terms, from shopping in T. Nagar to sightseeing across Chennai and beyond.
What shuttle services does Grand Chennai by GRT Hotels offer?
Our hotel offers a complimentary shuttle service to GRT Jewellers for a seamless shopping experience. For those looking to explore further, a paid shuttle to Kanchipuram (75 km from Chennai), renowned for its authentic silk sarees, is also available. Additionally, the travel desk is on hand to assist with curated trips to Pondicherry (160 km), Mahabalipuram (60 km), and other nearby destinations, ensuring every journey is as effortless as it is memorable.
What nearby attractions can guests visit?
Guests can explore several nearby attractions, including T. Nagar Market (2.7 km), Kapaleeshwarar Temple (5.2 km), B.M. Birla Planetarium (5.1 km), Marina Beach (6.3 km), Fort St. George Museum (7.3 km), Chennai Trade Centre (9.3 km), and Muthukadu Backwaters (27 km).
Does Grand Chennai by GRT Hotels offer any curated experiences or city tours?
Yes. Grand Chennai by GRT Hotels offers GReaT Kathas, a collection of curated experiences designed to help guests discover Chennai's soul. These range from temple trails and heritage walks to street food tours, cooking classes, cocktail masterclasses, zoo visits, planetarium trips, and wellness sessions at Bodhi Prana. Experiences are available for individuals, couples, families, and groups, with prices starting from ₹1,800 per guest.
Is driver accommodation available?
Yes. Grand Chennai by GRT Hotels offers driver accommodation, which is especially useful for families and groups travelling with a personal driver.
Is Grand Chennai by GRT Hotels pet-friendly?
Yes, this is a pet-friendly 5-star hotel in Chennai that happily accommodates both cats and dogs.
Are there any areas where pets are not allowed?
While pets are warmly welcome at Grand Chennai by GRT Hotels, indoor public spaces are a no-paw zone. They are, however, free to enjoy the dedicated pet park on the property, and nearby pet parks and beach walks are just minutes away.
Is there an extra charge for bringing pets?
No. Pets stay completely free of charge, and there is no additional fee.
What amenities are provided for pets?
Pets receive a cosy bed, welcome treats, and food and water bowls on request. Grand Chennai by GRT Hotels also has a dedicated pet park within the property for them to play freely.
Is Grand Chennai by GRT Hotels an eco-friendly hotel?
Yes. Sustainability is a core part of the hotel's values. From reusable amenities and eco-friendly water bottles to reducing single-use plastics, the hotel actively works to minimise its environmental footprint.
Can guests participate in the Grand Chennai by GRT Hotels' green initiatives?
Yes, guests are encouraged to take part in these initiatives, whether by opting for reusable alternatives or by supporting the hotel’s thoughtfully curated sustainable dining offerings.
Queries about Our Rooms
How many rooms does Grand Chennai by GRT Hotels have?
The hotel has 133 rooms across five categories: Business Class Rooms, Serene Rooms, Grand Club, Deluxe Suites, and Theme Suites.
What are the special offerings in each room category?
Each room category comes with its own distinct highlight:
- Business Class Room: Access to a well-equipped gym and in-room dining.
- Serene Room: Features the hotel’s signature posturepedic mattress for a truly restful night’s sleep.
- Grand Club: Includes an in-room foot massager, exclusive Club Lounge access, and complimentary airport transfers.
- Deluxe Suite: Comes with a foot massage machine for added comfort.
- Theme Suite: Offers a separate living area along with an in-room massage chair.
Do guests have access to the gym and swimming pool?
Yes. All room categories include access to the fitness centre and the indoor swimming pool.
Are pets allowed in the rooms?
Yes. Guests can bring up to 2 pets per room at no extra charge. See the Pet-Friendly section for full details.
Will I be charged for extra guests occupying my room?
Yes, additional charges apply for extra guests.
Do you offer accessible rooms for the differently-abled?
Yes, accessible rooms are available at Grand Chennai by GRT Hotels.
Insights into Our Culinary Experience
How many dining outlets does Grand Chennai by GRT Hotels have?
Grand Chennai by GRT Hotels has three distinct dining venues, J.Hind, Bazaar, and Steam & Whistles, each offering a completely different experience.
What can I expect at each dining outlet?
For a special meal, head to J.Hind for modernist Indian fine dining. For something more casual, Bazaar serves global street food, buffets, and à la carte options all day. And for drinks and good company, Steam & Whistles, the hotel's gourmet pub on the mezzanine, is the place to be.
What are the dining hours at Grand Chennai by GRT Hotels?
- J.Hind: Lunch: 12:30 PM to 3:00 PM | Dinner: 7:30 PM to 11:00 PM
- Bazaar (Global Street Food): 7:00 AM to 11:00 PM
- Bazaar (The Slice - Bakery): 10:00 AM to 8:00 PM
- Bazaar (Lounge): 24/7
- Steam & Whistles: 11:00 AM to 12:00 midnight
Is there a fine dining option at Grand Chennai by GRT Hotels?
Yes. J.Hind is the hotel's fine dining restaurant, serving Indian flavours with a modern twist using techniques like molecular gastronomy. Average spend is ₹3,500-₹4,800.
Is there a casual all-day dining option?
Yes. Bazaar is a vibrant, market-themed all-day diner set within a grand atrium, serving global street food, buffet spreads, and à la carte options. Average spend is ₹3,200-₹4,500 per person.
Does Grand Chennai by GRT Hotels have a bar?
Yes. Steam & Whistles is the hotel's gourmet pub on the mezzanine level, offering spirits, cocktails, mocktails, and finger foods in a Gatsby-inspired setting. Average spend is ₹2,500-₹4,500 per person.
Is food available round the clock at Grand Chennai by GRT Hotels?
Yes. The Bazaar Lounge operates 24/7, and in-room dining is available at all hours.
Is breakfast included in the stay at Grand Chennai by GRT Hotels?
Complimentary breakfast is included for guests who book directly through the hotel's website.
What is GReaT Sunshine Breakfast?
GReaT Sunshine Breakfast is Grand Chennai by GRT Hotels' signature morning spread at Bazaar, balancing health, taste, and sustainability, featuring vitamin D-rich dishes, smoothies, regional delicacies, and global classics.
Are menus available online?
Yes. Menus for all three outlets are downloadable from the dining page on the Grand Chennai by GRT Hotels website.
Can I dine at Grand Chennai by GRT Hotels even if I am not a resident guest?
Yes, our restaurants welcome non-resident guests. For table reservations, please contact us at +91 80 6925 0505 or reservations@grtgrand.com.
A Closer Look at Our Spa
Does the hotel have a spa?
Yes. Grand Chennai by GRT Hotels has two wellness spaces: Bodhi Prana (holistic spa) and Bodhi Henna (salon and style studio).
What is Bodhi Prana?
Bodhi Prana is Grand Chennai by GRT Hotels' holistic spa offering Ayurvedic and therapeutic treatments. Signature experiences include the Mandara Bodhi Signature Therapy (anti-ageing) and Njavarakizhi, an Ayurvedic massage using warm herbal rice pouches that reduces stress and improves circulation.
What is Bodhi Henna?
Bodhi Henna is the Grand Chennai by GRT Hotels' in-house style studio offering salon services, beauty treatments, and grooming.
How do I book a spa appointment at Grand Chennai by GRT Hotels?
Contact the hotel at +91 80 6925 0505 to reserve your session.
Are spa services available to non-residents?
Yes. Spa and salon services are open to walk-in visitors as well. Booking an appointment in advance is recommended.
What other wellness facilities are available?
Beyond the spa, Grand Chennai by GRT Hotels offers a fitness centre, an indoor swimming pool, a steam and sauna, and a Jacuzzi.
What are the spa timings at Grand Chennai by GRT Hotels?
For current operating hours of Bodhi Prana and Bodhi Henna, please contact the hotel directly at +91 80 6925 0505. Advance booking is recommended to secure your preferred time slot.
Can I use the spa area even if I am not staying at Grand Chennai by GRT Hotels?
Yes, the spa is available for non-resident guests with a prior appointment.
Queries about Our Events & Celebrations
Does Grand Chennai by GRT Hotels host weddings and events?
Yes, the hotel features multiple versatile event spaces, ideal for cosy gatherings of 15 guests to grand celebrations for up to 600 guests. It is well-suited for weddings, pre-wedding functions, receptions, corporate meetings, social events, and product launches.
What event venues are available?
Grand Chennai by GRT Hotels offers a versatile selection of event venues, including Southern Crown, Rubiana, and Art Bistro. For more intimate gatherings, guests can choose Emeraldo and Kingstone, while the Grand Club Lounge is well-suited for smaller meetings and exclusive events.
Does Grand Chennai by GRT Hotels provide catering?
Yes. A dedicated catering team crafts bespoke menus, from elaborate multi-course meals to light snacks and high tea, customised to your event.
How do I enquire about hosting an event at Grand Chennai by GRT Hotels?
Submit an enquiry through the website or contact our team at +91 80 6925 0505 / grandbanquets@grtgrand.com / crs@grthotels.com.
Is a MICE package available?
Yes. A downloadable MICE package with pricing and venue details is available.
All about Our Facilities & Amenities
What facilities does the hotel offer?
Grand Chennai by GRT Hotels provides a comprehensive range of facilities, including: fitness centre, indoor swimming pool, spa, bar & lounge, multi-cuisine restaurant, meeting spaces, fast EV charging ports, free Wi-Fi, airport transfers, free shuttle to GRT jewellers, and a dedicated pet park.
Does the hotel have EV charging?
Yes. Fast EV charging ports are available at Grand Chennai by GRT Hotels, making it popular among eco-conscious travellers.
What is the capsule lift?
Grand Chennai by GRT Hotels is home to Chennai's first-ever capsule lift, a distinctive feature that adds a touch of novelty to the guest experience.